Pagsugid is a Hiligaynon term which translates to “narration” in English. Once a case is formally docketed, the Punong Barangay and Lupon Members conduct visitation at each of the residence of the parties.

In this strategy, the Lupon Chair and members facilitate safe space in drawing out information and sentiments from each of them. The Lupon ensures that there shall be no bias and judgement during the Pagsugid but rather open ears, minds, and hearts as the parties narrate their respective sides and concerns.

The primary objective of this settlement technique is to provide the Punong Barangay prior knowledge about the backgrounds of the complainant(s) and respondent(s) as well as the complaint itself – its history and other important surrounding circumstances.

Through Pagsugid, mediation proceedings become easier for the Punong Barangay as it allows him to study ahead pertinent laws surrounding the complaint, coordinate with relevant offices or agencies should there be areas for clarification, and determine settlement techniques that can be useful during the mediation and even in succeeding stages of the dispute should the parties refuse to settle at the mediation stage.